Privacy Policy

The Flagship FZ-LLC, a company registered under the Ras Al Khaimah Economic Zone (RAKEZ), United Arab Emirates, trading as Flagship Funded (the “Company,” “we,” “our,” or “us”), is committed to protecting and respecting the privacy of individuals who use our website at flagshipfunded.com (the “Site”) and our associated services.

This Privacy Policy (this “Policy”) explains how we collect, use, store, share, and protect your personal data when you interact with our Site and services. By accessing or using our Site or services, you acknowledge that you have read and understood this Policy. If you do not agree with the practices described herein, please discontinue use of our Site and services.

For the purposes of applicable data protection legislation, the data controller responsible for your personal data is:

We collect personal data through various means in connection with the provision of our services. The types of data we collect include:

3.1 Information You Provide Directly

• Identity Information: Full name, date of birth, and nationality;
• Contact Information: Email address, phone number, and postal address;
• Verification Documents: Government-issued identification documents, proof of address, and selfie verification submitted as part of our Know Your Customer (KYC) process;
• Financial Information: Bank account details, cryptocurrency wallet addresses, and payment processor information necessary to process remuneration and refunds;
• Account Credentials: Username, password, and security preferences;
• Trading Data: Trading history, account performance data, strategy details, and platform activity;
• Communications: Messages, support tickets, survey responses, and feedback submitted through our Site or customer support channels.

3.2 Information Collected Automatically

When you access our Site, we may automatically collect certain technical information, including:

• IP address, browser type and version, operating system, and device identifiers;
• Pages viewed, links clicked, time spent on pages, and navigation patterns;
• Referring URL, search terms, and access times;
• Cookie data and similar tracking technologies (see Section 8 below).

3.3 Information from Third Parties

We may receive personal data about you from third-party sources, including identity verification providers, payment processors, broker platforms, fraud detection services, and publicly available sources, to the extent permitted by applicable law.

We process your personal data for the following purposes:

• Service Delivery: To create, manage, and maintain your account and funded trading accounts;
• Identity Verification: To verify your identity in compliance with applicable KYC and AML regulations;
• Payment Processing: To process remuneration payments, refunds, and other financial transactions;
• Communications: To send service-related notifications, account updates, billing reminders, and important announcements;
• Marketing: To send promotional offers, newsletters, and information about new products and services (where you have consented or where permitted by law);
• Compliance and Enforcement: To monitor and enforce compliance with our Terms of Use, Customer Agreement, and trading rules;
• Fraud Prevention: To detect and prevent fraud, money laundering, and other unlawful or abusive activities;
• Analytics and Improvement: To analyse usage patterns, improve our Site and services, and develop new features;
• Legal Obligations: To comply with applicable laws, regulations, court orders, and governmental requests.

We process your personal data on one or more of the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of our contract with you (e.g., providing our services and processing payouts);
• Consent: You have given your explicit consent to the processing of your personal data for one or more specific purposes (e.g., marketing communications);
• Legitimate Interests: Processing is necessary for the purposes of our legitimate business interests, provided such interests are not overridden by your rights and freedoms (e.g., fraud prevention, service improvement);
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., AML/KYC requirements, tax reporting).

We may share your personal data with the following categories of recipients:

• Affiliated Entities: Companies within our corporate group who assist in the provision of our services;
• Service Providers: Third-party companies that assist us in operating our business, including payment processors, identity verification providers, broker platforms, cloud hosting providers, email service providers, and customer support tools;
• Legal and Regulatory Authorities: Tax authorities, regulatory bodies, law enforcement agencies, and courts, where required by applicable law or in response to a valid legal request;
• Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the successor entity;
• With Your Consent: Where you have given your consent to share your data with a specific third party.

We require all third-party recipients to process your personal data in accordance with applicable data protection laws and to implement appropriate security measures. We do not sell your personal data to third parties.

Your personal data may be transferred to and processed in countries other than the country in which you reside, including the United Arab Emirates, the European Economic Area, the United Kingdom, and the United States. Where such transfers take place, we ensure that appropriate safeguards are in place in accordance with applicable data protection legislation, including standard contractual clauses, adequacy decisions, or other legally recognised transfer mechanisms.

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. Cookies are small text files stored on your device when you visit our Site.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the basic functionality of the Site, such as session management and security. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our Site by collecting anonymous usage data.
• Functional Cookies: Remember your preferences, such as language and display settings.
• Marketing Cookies: Used to deliver relevant advertisements and measure the effectiveness of marketing campaigns.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Site. For more information, please refer to our Cookie Policy (if published separately on the Site).

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting obligations. The retention period may vary depending on the context of the processing and our legal obligations.

As a general guideline, we retain: (a) account and identity data for the duration of your relationship with us and for a period of five (5) years following termination or closure of your account; (b) transaction records and financial data for the minimum period required by applicable tax and financial regulations; and (c) marketing consent records for the duration of the consent and for a reasonable period thereafter.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection.

While we take reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your personal data.

Depending on your jurisdiction of residence, you may have some or all of the following rights with respect to your personal data:

• Right of Access: You may request access to and a copy of the personal data we hold about you.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data.
• Right to Erasure: You may request deletion of your personal data in certain circumstances, subject to applicable legal exemptions.
• Right to Restrict Processing: You may request that we restrict the processing of your personal data in certain circumstances.
• Right to Object: You may object to the processing of your personal data on grounds relating to your particular situation.
• Right to Data Portability: You may request the transfer of your personal data to another organisation or directly to you in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe that the processing of your personal data violates applicable data protection laws.

To exercise any of these rights, please contact us using the details provided in Section 15 below. We will respond to your request within the timeframes required by applicable law, generally within thirty (30) days of receipt. We may request additional information to verify your identity before processing your request.

12.1 European Economic Area and United Kingdom

If you are a resident of the European Economic Area (EEA) or the United Kingdom (UK), your personal data is protected under the General Data Protection Regulation (GDPR) and/or the UK Data Protection Act 2018. In addition to the rights listed in Section 11, you have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

12.2 California Residents

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell your personal information as defined by the CCPA/CPRA.

12.3 United Arab Emirates

If you are a resident of the UAE, your personal data is processed in accordance with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection and any implementing regulations thereof, as applicable.

Our Site and services are not directed to individuals under the age of eighteen (18). We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child, we will take reasonable steps to delete such data promptly.

We may update this Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. We will notify you of material changes by posting the updated Policy on the Site and updating the “Last Updated” date. We encourage you to review this Policy periodically. Your continued use of our Site and services following the posting of changes constitutes your acceptance of such changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact us at:

When contacting us regarding a data privacy matter, please include “Data Privacy Request” in the subject line and clearly identify yourself so that we may process your request efficiently.